Right to Buy & Right to Acquire
What you can expect from us – our service standards
- We will assess your application within 10 working days of receipt
- We will monitor your rent and service charges and inform you within 10 days if you are in arrears
- Customer Service standards – when you contact us
- Feedback – for comments, compliments and complaints
What is the right to buy
The Right to Buy allows council tenants to buy their home at a discount. If your home used to be owned by a council but it was sold to a housing association while you were living in it, you may have a "Preserved Right to Buy".
What is the right to acquire
Right to Acquire allows most housing association tenants to buy their home at a discount. (If your home was built or bought by a housing association after 31 March 1997 or transferred from a council to a housing association after 31 March 1997)
If you are a tenant of The Community Housing Group and are considering buying the home you are living in, please talk to the Sales team for more information. There are some homes which may be exempt from the Right to Buy and Right to Acquire scheme.
To help you through the process of home ownership, we will make sure that meet the eligibility criteria. We’ll explain each step of the purchase, keep you informed of the progress and make sure that we adhere to timescales set out for completion of legal documentation.
If you buy your flat or apartment under the Right to Buy or Right to Acquire scheme, you will become a leaseholder.
What is a leaseholder?
A leaseholder is someone who has bought the lease of a flat, apartment or shared ownership flat, apartment or house.
As a leaseholder you are responsible for paying your share of the costs of managing the property and, if you live in a flat, apartment or maisonette, for the costs for maintaining the structure, exterior and common areas of the block and also for providing services to the block or estate.
What is a freeholder?
The freeholder owns the land the property is built on and charges a ground rent. The Community Housing Group is typically the freeholder of your property. As the freeholder and landlord, we have a legal duty to charge you your share of the costs, and you have a legal duty to pay them.
What is a lease?
A lease is a binding contract, enforceable in law, which establishes the rights of the leaseholder and the landlord’s rights as freeholder.
Your lease will set out many terms and conditions, rights and obligations. It is an important document and you must always keep it in a safe place.
Like many legal documents, your lease may be difficult to read and understand. If in any doubt, always seek legal advice.
For more information about being a leaseholder, see the Leaseholder page